Shipping Policy

Last Updated: October 21, 2026

At [velmora store], we are committed to delivering your orders safely, securely, and on time. Please review our shipping policy to understand how we process and deliver your purchases.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing times may be longer during sales, holidays, or periods of high demand.

2. Shipping & Delivery Times

Estimated delivery times are as follows:

• Local Shipping: 3–5 business days.

• International Shipping: 7–21 business days.

• Remote Areas: Delivery may take additional time.

These are estimates and are not guaranteed delivery dates. Delays may occur due to weather, customs clearance, courier services, or other unforeseen circumstances.

3. Shipping Costs

Shipping fees are calculated at checkout based on your delivery location, order size, and selected shipping method.

Any applicable shipping charges will be displayed before you complete your purchase. Free shipping may be offered on selected orders or during promotional campaigns.

4. Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation email or message containing your tracking number, if available.

Please allow 24–48 hours for tracking information to update.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Please contact us as soon as possible if you notice an error in your shipping address.

We cannot guarantee address changes after an order has been processed or shipped.

6. Delayed or Lost Packages

If your package is delayed, please check your tracking information first. If your order has not arrived within the estimated delivery window, contact our support team for assistance.

We will work with the shipping carrier to investigate missing or delayed shipments.

7. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide your order number and clear photographs of the damaged item and packaging.

Our team will review your request and help determine the appropriate resolution under our store policies.

8. International Shipping & Customs

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer's responsibility.

Customs inspections may also cause additional delivery delays.

9. Contact Us

If you have any questions about shipping or your order, please contact us:

Store Name: [velmora store]
Email: [velmora214@gmai.com]
Phone: [03039679845]

Thank you for shopping with [velmora store]. We appreciate your trust and look forward to serving you!